Effective Date: December 25, 2024 Last Updated: December 25, 2024 Version: 1.0

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; this policy explains how we will treat your personal information.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies and other tracking technologies in accordance with the terms of this policy.

1.3 This privacy policy applies to all data collected and processed by Hirocom pte. ltd. ("we," "us," or "our") through our website.

2. Information We Collect

2.1 Information You Provide:

  • Email address (when subscribing to our newsletter)
  • Name (if provided through contact forms)
  • Any other information you voluntarily provide (by submitions forms or otherwise 

2.2 Information Automatically Collected:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Referral source
  • Length of visit, page views
  • Navigation paths
  • Timing, frequency, and pattern of service use

2.3 Analytics Data: We use Google Analytics to collect standard internet log information and details of visitor behavior patterns. This information is processed in a way that does not identify anyone.

3. Cookies and Tracking Technologies

3.1 Our website uses cookies and similar tracking technologies to enhance user experience, analyze website usage, and assist in marketing efforts.

3.2 Types of Cookies We Use:

  • Necessary Cookies: Essential for website functionality
  • Analytical/Performance Cookies: Help us improve our website (Google Analytics)
  • Functionality Cookies: Remember your preferences
  • Marketing Cookies: Track your browsing habits for targeted advertising
  • Advertising Cookies: Used by our advertising partners (Google Ads, etc.)

3.3 Cookie Management: You can manage cookies through your browser settings. Our website includes a cookie consent manager where you can update your preferences at any time.

4. Advertising and Affiliate Links

4.1 Third-Party Advertising:

  • We display advertisements from third-party ad networks (including Google AdSense)
  • These networks may use cookies and similar technologies to collect information about your browsing history
  • This information is used to show you targeted advertisements
  • You can opt out of personalized advertising through your browser settings or visit www.aboutads.info

4.2 Affiliate Links:

  • Our website contains affiliate links to other websites
  • If you click an affiliate link and make a purchase, we may receive a commission
  • Affiliate partners may use tracking cookies to attribute sales to our website
  • We are not responsible for the privacy practices of our affiliate partners

5. How We Use Your Information

5.1 We use your information to:

  • Provide and maintain our website
  • Send newsletters you've requested
  • Analyze website usage and improve our services
  • Personalize content and advertisements
  • Prevent fraud and ensure website security
  • Comply with legal obligations

5.2 Legal Basis for Processing (GDPR):

  • Consent: When you agree to receive our newsletter
  • Legitimate Interests: For analytics, fraud prevention, and website improvement
  • Legal Obligation: When required by law

6. Information Sharing and Disclosure

6.1 We share your information with:

  • Service providers (analytics, email marketing, hosting)
  • Advertising partners
  • Law enforcement when required
  • Business partners as described in this policy

6.2 Data Retention:

  • Newsletter subscriptions: Until you unsubscribe
  • Analytics data: 26 months
  • Contact form submissions: 2 years
  • Server logs: 90 days

7. Your Privacy Rights

7.1 GDPR Rights (EU/UK Residents):

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision-making

7.2 CCPA Rights (California Residents):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination

8. Data Security

8.1 We implement appropriate technical and organizational measures to protect your personal information.

8.2 While we follow industry standards, no method of transmission over the Internet is 100% secure.

9. International Data Transfers

9.1 We are registered in Singapore. Your data may be processed in countries where data protection laws differ from your jurisdiction.

9.2 When we transfer data internationally, we ensure appropriate safeguards are in place.

10. Children's Privacy

10.1 Our website is not directed to children under 13 years of age.

10.2 We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

11.1 We may update this policy periodically. The latest version will always be posted on this page.

11.2 Significant changes will be notified via email to newsletter subscribers.

12. Contact Information

12.1 Data Controller: Hirocom pte. ltd. Singapore, Singapore.

12.2 Contact Options:

12.3 For privacy-specific requests, please include "Privacy Policy" in your subject line.